Politica de envios

Our goal is to provide you with the best customer experience, no matter where you are. Every day, we serve thousands of customers around the world, ensuring we always provide you with the highest level of responsiveness.

Estimated time reference for standard shipping and expedited shipping in different countries/regions:

notes:

1. Please confirm that the shipping address on the order is correct before payment, because this is the address where we ship. 
2. In the event of force majeure, order processing will be delayed. However, we guarantee to process your order quickly, weather permitting. 
3. We take all reasonable precautions to ensure that the product is not damaged. If the product is damaged in transit, please contact us immediately at sales@callsoul.com within 3 working days after receiving the goods.

Order tracking:
After the order is successfully placed, you will receive an order confirmation email to confirm the order details. Once your item ships, you will receive a shipping confirmation email that includes your order number, carrier information, order date and time, order status, and package tracking number for the shipped item. You can track your item 24 hours a day on the carrier's official website.

1. Please note that international shipping services vary by country. To find out the exact services available, please enter your full address at checkout. 2.
International shipping does mean you may need to pay customs duties and import taxes. All international customers are responsible for their home country's customs duty rates. For more information we recommend contacting your local customs office.